In many organisations, compliance still operates like an emergency service - activated only when audits loom or things go wrong. Teams are weighed down by manual logs, scattered systems, and the constant pressure to “find the paperwork.” It's inefficient, reactive, and prone to error.
At Sematics®, we believe there’s a better way. Compliance should be continuous, intelligent, and seamless - embedded into everyday operations, not tacked on as an afterthought. That’s why we built the Sematics® Compliance Engine - a real-time system that combines structured response workflows, built-in audit readiness, and intelligent logic to support your team, not slow them down.
Here’s how we’ve reimagined compliance from the ground up.
Why Compliance is Broken in Most Monitoring Systems
Traditional monitoring platforms were not designed to meet the expectations of modern compliance. They rely on paper-based sign-off sheets and disjointed software that separates temperature data from incident tracking and audit logs. When a temperature breach occurs, alerts may not arrive until hours later, and responses are handled via emails or verbal updates rather than structured systems.
Audits in these environments are driven by panic - teams frantically gather scattered logs and incomplete records, often unsure who did what, or when. It’s a high-stress model, and the lack of structure leaves organisations exposed to risk, repeat failures, and regulatory consequences.
Compliance Built In - Not Bolted On
Sematics® doesn’t treat compliance as a bolt-on or afterthought. From the moment data is captured, it’s treated as part of a compliance chain. Each reading is timestamped at source, and every threshold breach instantly opens a structured workflow.
Rather than depending on manual processes, the system tracks every action automatically - from incident creation through to resolution, with complete audit trails and digital signatures. This approach ensures that compliance activity is consistent, transparent, and effortless - without the need for spreadsheets or bolt-on tools.
Intelligent Escalation Logic
When an alert is triggered, Sematics® follows a dynamic set of escalation rules that adapt based on your operational needs. Different users can be notified depending on the time of day, location, or severity of the incident. If the alert is not acknowledged, it escalates again - through channels like SMS, voice call, push notification, or email - ensuring it can’t be overlooked or forgotten.
This isn’t just a better notification system. It’s a real-time enforcement of accountability.
Root Cause & CAPA Tracking
Every incident in the system is automatically converted into a structured case. Users are guided through recording what was observed, identifying the suspected cause, logging immediate corrective actions, and assigning long-term preventative steps. The entire CAPA lifecycle is managed in one place, with links to affected assets, users, and conditions.
That means no more fragmented email chains or offline documents - just clear, traceable resolution processes.
Sign-Off Workflows
Routine compliance tasks - such as daily fridge checks or weekly audit reviews - are managed within the platform. Assigned users are notified when action is required, and once submitted, their records are locked and timestamped to ensure integrity.
There’s no room for manipulation or accidental overwrites. Everything is tracked, signed off, and audit-ready.
Change Logs and User Audits
Every meaningful user action - from editing temperature thresholds to commenting on an incident - is logged and attributed. This means that during audits or investigations, you’ll know exactly who did what, when they did it, and why.
It’s transparency without manual effort - built into the platform’s core.
Role-Based Access & Digital Signatures
Compliance processes require separation of duties, especially in regulated industries. Sematics® enforces access control through clearly defined user roles. Only authorised personnel can complete CAPA steps or sign off on reviews. Every approval is accompanied by a timestamped digital signature, ensuring that only the